Job Title Area Sales Manager
Department Credit Cards-Indirect channels
Reporting To Area Head
To explore and expand the credit cards business from indirect channels.
Ability and willingness to establish business from scratch.
Ability to get new business from indirect channels.
Ability to get new DSA partners for credit cards.
Ability to get the job done and deliver results within timeframes without compromise on quality/ standards/COA
Establish and manage strong business relationship with DSA channels (Indirect channels).
Focus on constantly upgrading sales strategies by generating innovative ideas on processes and to identify new opportunities in the market to increase productivity.
Qualifications and Experience Requirement
Essential Graduate/Post Graduate with good communication skills
Essential 5-6 Years with Graduate Qualification of related experience in a channels management role preferably from credit cards.
Execution with speed
Ability to get the job done and deliver results within timeframes without compromise on quality/ standards
takes initiative to simplify problems for the team by creating frameworks/ structure/ stakeholder buy in;
Navigates through the system to create efficiency for self and team;
Prioritizes for self and team;
Reviews, monitors and measures performance; follows through with team on projects/ tasks/ actions to ensure closure
Ability to build relationships and work together
Thinks through and garners internal support for possible external partnerships which might be mutually beneficial
Maintains a collaborative working relationship with other support functions like risk and operations.
Ability to work keeping customer at the heart of everything
maintains an 'open door' policy for staff and clients to be aware of client issues at all times,
leads by example; works through customer issues with team to ensure resolution
thinks through and implements small innovations (product/ process) keeping customer delight in mind
Ability to set up things from scratch
Can multi tasks;
comfortable operating in a constantly evolving environment;
works towards building fungible skillsets within team, promotes flexible learning;
recognizes opposing/ different viewpoints;
displays ability to take pressure
Definition: Ability to foster and initiates new ideas, methods and solutions..
Demonstrated Behaviors exhibited:
a) thinks out-of-the-box; thinks of new ideas/ opportunities/ products keeping an eye on the environment; thinks through resources and contacts to implement ideas;
b) Innovates to simplify process/ system/ customer experience
c) Open to new ideas, encourages team members to think of out-of-the-box solutions
d) Approachable, acts as the sounding board for subordinates to discuss new ideas; weighs pros and cons in a neutral manner
Ability to connect the dots
a) Connects the dots, continuously scans environment, aware of the competition/ market trends/ opportunities;
b) Looks at pros and cons of an issue/ proposal keeping an eye on the overall risk appetite of the bank;
c) Makes an independent assessment of a situation by reading through all relevant documents/ by travelling to a location/ speaking with relevant people;
d) Appeals to data reason facts and figures to anticipate future risks to the bank
Ability to effectively lead a team
a) Shows appreciation and celebrates success within team;
b) Shows genuine concern for team members by understanding personal issues and trying to find solutions;
c) Sets work and behavior standards; provides timely feedback,
d) leads by example;
e) Knows strengths and weaknesses of team members and manages their growth and career aspirations keeping those in mind
Salary: INR 5,00,000 - 9,00,000 P.A.
Industry: Banking / Financial Services / Broking
Functional Area: Financial Services, Banking, Investments, Insurance
Role Category: General Insurance
Role: Sales Head
Employment Type: Permanent Job, Full Time