Job Title Relationship Manager - Preferred Banking
Department Branch and Business Banking
Grade Sr. Mgr / AVP
A. Position Purpose Wealth management OR Business banking domain expertise respectively
The purpose of this role is to deliver target revenue and balance sheet growth from portfolio under
management of Insignia preferred banking clients. The targets should be delivered using
relationship management and tactical strategies to acquire new clients, deepen, cross sell,
engagement of clients.
B. Position Responsibilities
Sr. Key Responsibilities
1 Deliver revenue and balance sheet growth targets by acquiring and deepening relationships.
2 Relationship manage a portfolio of clients and enhance Product holding and customer to
relationship ratios thereby deepening and engaging the relationship strongly with the bank
3 Meet and deliver client contact / coverage benchmarks to ensure high level engagement with
Business owners and clients themselves. Ensure positioning and coverage of Insignia / Zonal /
branch management teams with these clients to create depth of relationship with these
3 Active coverage and penetration of core and satellite products through collaboration of
product specialists and branch management teams to maximise revenue gains.
4 Review client relationships and portfolios across respective products availed by clients, assess
risk and implement strategies to meet customer needs, keep customers informed of market
changes , events and respective impacts to clients and their business with the bank.
5 Work in close co-ordination with the Client Experience Managers / Branch service teams/
operations in delivering superior service and client expectations thereby delivering the
6 Ensuring adherence to Compliance processes and guidelines. Reduce rejection rates and
improve quality of documentation.
C. Qualifications and Experience Requirement
Essential Graduate or Post Graduate/ MBA
AMFI / NISM , IRDA certified
Essential Relevant Business Banking / Wealth Management Experience in
Banks, NBFC, brokerage House.
Relevant experience as below:
Senior Relationship Manager 6+ years
Relationship Manager 3 6 years
D. Competency Requirements
a. Functional Skills
Product Respective to core domain expertise have Sound knowledge of
Wealth , insurance OR business banking Products across Trade, Forex,
CMS, Insurance, lending ( working capital / term loans )
Analytical Good analytical skills, ability to understand client needs and sell range
Environment Knowledge of competitive offering & keeps himself updated.
b. Behavioural Skills
Client Management Easily establish relationship with customers and build a
Relate well to different types of customers and adapt his style
to ensure that the customer is made comfortable with bank
Is able to persuade others to ones own point of view and
present the key benefits persuasively.
Professional Good interpersonal and communication skills English &
Good Presentation skills
Is able to remain calm and composed in adverse situations
and answer customer objections convincingly and
Integrity & Discipline Have High integrity and professional values.
Self-discipline to adhere to laid down processes.
Entrepreneurship Have passion for selling and entrepreneurial orientation.
Salary: INR 7,00,000 - 11,00,000 P.A.
Industry: Banking / Financial Services / Broking
Functional Area: Financial Services, Banking, Investments, Insurance
Role Category: Corporate Banking
Role: Relationship Executive
Employment Type: Permanent Job, Full Time